The ALL-NEW dixondalefarms.com!
This month we launched our ALL-NEW website that we are proud to announce is more user-friendly and is packed with even more information than before. It’s ready for you to start placing orders and continues to provide information for all of your onion growing needs.
Built with YOU in mind!
Our customers are constantly asking for more growing knowledge from the onion experts. This new website provides that AND more! As the largest and oldest onion plant grower in the US, it is our mission to ensure our customers have the best information so YOU can grow YOUR most successful onion crop. Our new website is filled with all the onion growing knowledge straight from The Onionman himself.
The most important goal we have for our customers is for them to produce success onion crops. While it’s our physical responsibility to produce hardy onion plants, we also take great pride in being able to coach customers through their growing journeys. That’s why it’s so important for us to be able to continue to provide that knowledge in a manner that is easily accessible for customers as they navigate through our website. Go see for yourself!
A couple of things to note before you head there:
1. You WILL need to register for a new account.
You need to register for a new account as previous accounts were unable to be transferred. This also means that you no longer have access to your previous orders. With that being said, if you would like to know what varieties you ordered in the past, give us a call at 830-876-2430 or send Customer Service an email; they’ll be happy to assist you with this information. Moving forward you will have access to your order information in your account on our new site in future seasons.
Question: I placed my order online last season. Do I still need to register on the new site?
Answer: Yes. Everyone placing their order for the 2022 season needs to register a new account at www.dixondalefarms.com.
Question: How do I access my previous order information?
Answer: If you need to know the details of your previous order(s), you will need to contact our Customer Service team by email or by phone at (830) 876-2430.
2. Where is the Copra Variety?
As we’ve been mentioning for a couple of seasons in our catalog and on our website, the Copra variety’s reign has come to an end. Copra has been a customer favorite for quite some time, but no need to worry! Patterson is our new replacement that will continue to provide you with all of Copra’s best qualities plus more. When you head over to our new site, add Patterson to your cart as Copra will no longer be available for purchase. Read more about Patterson in our most recent blog post that explains how the Copra variety became extinct.
We are excited to show our customers this new site and hope you enjoy navigating around it. Continuing to provide the best customer experience is always a top priority of ours. Don’t hesitate to reach out if you have questions along the way! Our Customer Service team is happy to help.